Scheduler Job – Indianapolis, IN

Why You'll Love This Job

As a Scheduler at Hopebridge, you will develop rapport with both patients and clinics to schedule appointments. You will directly impact all aspects of this growing business by providing expert support in managing patient schedules for clinics within your portfolio.

Where You’ll Work

Hopebridge Headquarters: 3500 Depauw Blvd Indianapolis, IN 46268

Your Pay and Benefits

Starting rate of $19.00 per hour
Monday through Friday schedule
19 days of PTO (11 days of paid time off, 7 paid holidays, 1 paid flex holiday)
Health, vision, and dental insurance
Short and long-term disability insurance
401K retirement options with company match

Responsibilities

What You’ll Do

Complete specified tasks needed to manage therapist and patient schedules for our clinics
Work with supervisor and clinic managers to optimizes schedules
Create and review appointments in our software to support internal teams
Receive inbound phone calls for patient cancellations and schedule change requests
Document all communication with patient families for audit purposes
Follow and monitor specific tasks as outlined in computer workflow software
Attends staff meetings as required
Adheres to all HIPAA and Government guidelines and regulations
Performs other related duties as assigned by supervisor

Skills & Qualifications

What You’ll Need

High school diploma or equivalent required
Ability to manage incoming calendar maintenance requests via Microsoft Teams, Outlook, help tickets, in-person, and over the phone
Data entry skills such as basic software knowledge, fast typing skills, and high attention to detail required
Comfortable working in a busy, everchanging office environment
Prior medical scheduler or medical receptionist experience is a plus

Hopebridge is proud to be an Equal Employment Opportunity and affirmative action employer. We want applicants of diverse backgrounds and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

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