Insurance Denial Specialist Job – Indianapolis, IN

Why You'll Love This Job

You are detailed-orientated, organized, and know the “ins and outs” of denials. As a Denial Management Specialist, you will investigate denials for medical services provided. You will be an integral part of our Medical Billing team, directly impacting the entire organization, and ensuring claims are disputed, appealed, and refiled accurately.

Benefits and Perks

Monday through Friday schedule
18 days of PTO (11 days of Paid Time Off and 7 Paid Holidays)
Health, Vision, and Dental Insurance
Short and Long-Term Disability Insurance
401K with company match

Location
Indianapolis, IN

Responsibilities

Role Overview

Researching and resolving denied, unpaid, and underpaid insurance claims
File appeals as needed to resolve denials, collaborate with payers and monitor appeals in the process
Properly track and document all denial and appeal activity
Check insurance payments for accuracy
Conduct outbound calls to insurance to gather information for claims
Access payer online portals to resolve denials
Send medical records to insurance companies
Maintain all logs, account notes, and system records as assigned
Help identify issues from denials and appeals that might be avoided on future claims
Maintain working knowledge of all payer guidelines and requirements as they relate to denials and appeals

Skills & Qualifications

Profile of an Ideal Candidate

Must possess a High School Diploma or GED
A minimum of two years of related experience in denials is required (successful candidates have come from similar backgrounds such as billing assistants, claims processors, and similar titles)
Knowledge of insurance guidelines, specifically commercials and Medicaid across states is preferred
Ability to manage multiple tasks simultaneously and respond to changing
deadlines and priorities
Excellent organizational skills and attention to detail
Ability to operate a 10-key, and computers (laptops)
Intermediate knowledge of Microsoft Office specifically Outlook, Word, and Excel
Possesses an initiative-taking, service-oriented attitude
Must be comfortable with daily commute to Office

Hopebridge is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Together, we will be a beacon of hope and trusted guides in our community! Ready to embark on this journey? Apply now!

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