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Payment Posting Specialist

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Location: Indianapolis, IN, United States
Center: Corporate(IN)

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Hopebridge was founded in 2005 to serve the growing need for autism treatment services and to improve the lives of affected children and families. We are the largest autism therapy provider in the United States, providing one-on-one, personalized therapy for children and their families touched by behavioral, physical, social, communication and sensory challenges. We are headquarted in Indianapolis, Indiana and provide compassionate care in the following twelve states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Indiana, Kentucky, North Carolina, Oklahoma, Ohio and Tennessee. 

As a Payment Posting Specialist, you will be responsible for timely and accurate posting of payments from insurance companies via electronic or paper remits while maintaining a high-level of precision and efficiency. 
What You’ll Do 

  • Accurately post all assigned manual and electronic payments to patient accounts 
  • Analyze payments for accuracy and monitor for issues including underpayments, denials, recoupments, and offsets 
  • Report any payment discrepancy trends 
  • Work zero-dollar Explanation of Benefits (EOBs) as part of payment posting routine 
  • Download remits or EOBs from payer websites to ensure posting accuracy 
  • Assist with month end closing and monitoring files to ensure all receivables are posted timely 
  • Prioritize work to maximize turn-around time 
  • Meet or exceed productivity standards in the completion of daily assignments and accurate production 
  • Ensure EOBs are internally scanned to claim for record-keeping 
  • Call payers for additional information as needed and/or regarding missing checks 
  • Process and post credit card payments 
  • Work on special projects as assigned 
  • Perform other duties as assigned 

What You’ll Need 

  • Associate degree or higher accolade preferred 
  • At least one year of medical payment posting experience required 
  • Ability to operate standard office equipment such as a desktop, laptop, 10-key, and phone   
  • Ability to manage multiple tasks simultaneously and respond to changing 
    deadlines and priorities 
  • Excellent organizational skills and attention to detail 
  • Intermediate knowledge of Microsoft Office specifically Outlook, Word, and Excel 
  • Must be comfortable with daily commute and onsite attendance requirements 

Where You’ll Work 

  • Hopebridge Headquarters: 3500 Depauw Blvd, Indianapolis, Indiana 46268 

Your Pay and Benefits 

  • Starting rate of $19.00 per hour (based on experience) 
  • Monday through Friday schedule 
  • 19 days of PTO (11 days of Paid Time Off and 7 paid holidays, 1 paid flex holiday) 
  • Health, vision, and dental insurance 
  • Short and long-term disability insurance 
  • 401K with company match 

Hopebridge is proud to be an Equal Employment Opportunity and affirmative action employer. We want applicants of diverse backgrounds and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. 

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